Terms & Conditions

GENERAL TERMS OF USE


1.INTRODUCTION - ACCEPTANCE OF TERMS OF USE


These General Terms and Conditions of Use govern access to and use of the Website and the flowerkickz.gr Online Store.

flowerkickz.gr is the "Website" and the "Online Shop" for the exhibition and sale of products (footwear and accessories) via the Internet, which is managed and maintained by the Greek limited liability company "FLOWER KICKZ E.E. ,RETAIL TRADE OF OTHER SPORTS EQUIPMENT", located in Rhodes (Iroon Polytechniou 28-30, 85100), Greece (VAT No.: 801572721/ D.O.Y. RODOS/ G.E.M.H. No. 159367820000) (hereinafter referred to as "FLOWERKICKZ", or the "Seller", or the "Company").

Any natural person who visits the pages of the site or makes use of the services for the sake of brevity is hereby referred to as "User/Consumer".

The present General Terms and Conditions of Use of the website and purchase of products/services of our online store (hereinafter the "Terms of Use"), define the terms and conditions of your browsing on the flowerkickz.gr website and use of this website and the online store and govern the sales contract concluded between us for the purchase of products from our online store. Access to and use of this website and the purchase of products from flowerkickz.gr is based on the assumption that these Terms of Use have been read, understood and accepted by the User/Consumer. Any, action of the User/Consumer in our online store, such as, but not limited to, browsing it, subscribing to our Company's newsletter, or purchasing our products, is considered as unconditional acceptance of these Terms of Use.

We therefore invite the User/Consumer, before entering flowerkickz.gr, to consult the Terms of Use and make sure that he/she agrees with them. In case of disagreement with any of these Terms of Use, it is your responsibility not to take any action, both on our Website and on our online store, including simply browsing it.

FLOWERKICKZ reserves the right to modify or update these Terms of Use in whole or in part at its sole discretion and/or when the modification is required by law, possibly without prior notice to the User/Consumer, however, always within the limits of business ethics and the limits set by law. Any modification or update of the General Terms of Use will be published for our Users on the Home Page of flowerkickz.gr as soon as it takes place and will be binding as soon as it is published on this section of the website. It is clarified that any change to these Terms of Use does not affect orders already carried out within the online store, before the entry into force of the amendments in accordance with the above. The use of flowerkickz.gr after the aforementioned amendment shall be deemed as acceptance of the Terms of Use, as modified. 

The use of this Website by the User/Consumer and any transaction in our online store is at the sole risk of the User/Consumer. If you do not agree with the FLOWERKICKZ Terms of Use, in whole or in part, please do not use our website.

If you need help, you can consult the General Terms and Conditions of Transaction, where you will find information about orders, shipments, refunds and returns of products purchased from flowerkickz.gr, as well as other general information about the services offered by flowerkickz.gr. You can request further information through the Customer Service Department by telephone at +30 21 0322 7922 daily from 10 am to 6 pm (excluding public holidays) or by email at info@flowerkickz.com.

For any other legal information, you can refer to the sections: General Transaction Terms and Conditions, Returns & Exchanges and Privacy Policy of flowerkickz.gr.

 

2.OUR BUSINESS POLICY


FLOWERKICKZ has adopted a business policy, the aim of which is to sell products through its services and the flowerkickz.gr  Website only to "Users/Consumers". "User/Consumer" means any natural person who visits and acts on flowerkickz.gr  for purposes other than his/her commercial, business or professional activity (if any).

Therefore, on flowerkickz.gr you will find products and services that are addressed, intended and sold exclusively to end Users/Consumers. The sale for commercial purposes of the products is not allowed. FLOWERKICKZ reserves all its rights, including expressly not accepting purchase offers that create the impression that they were made for the purpose of further commercial promotion of the products.

If you are not a Consumer, please do not use our services to purchase products on flowerkickz.gr.

 

3.RESPONSIBILITIES/OBLIGATIONS OF PARTIES


3.1.RESPONSIBILITY OF USERS/CUSTOMERS OF THE ONLINE STORE - ACCESS AND USE


Access to flowerkickz.gr and its use, including the viewing of web pages, communication with the Company, downloading information about the products and making purchases from the website are carried out by the Users exclusively for personal purposes, which must not be connected in any way with any commercial, business or professional activity.

The User and Consumer of the website flowerkickz.gr is the sole and exclusive responsible for the legal use of the Website and the E-shop and its contents and is obliged to refrain from any illegal act and abusive behavior as well as from adopting illegal practices and practices of unfair competition.Participation as a member is possible only for natural or legal persons with full legal capacity. Minors (persons under 15 years of age) are excluded from obtaining membership.

FLOWERKICKZ shall not be held responsible for the use of the flowerkickz.gr website and its content by any of its Users that does not comply with applicable laws and regulations, without prejudice to the Company's liability for intentional torts and gross negligence. In particular, the User/Consumer of the flowerkickz.gr website is solely responsible for the legality and correctness of the Information, Data and Data provided to flowerkickz.g, ars well as for any unlawful use of said data or information, which the Company has no responsibility or obligation to control, unless it is imposed upon it upon complaint or by law.

The User/Consumer undertakes to cover any damage caused to FLOWERKICKZ or its affiliated companies by the use of this Website and the User's/Consumer's account by persons not authorized by him/her.

The User/Consumer is solely responsible for the evaluation and selection of the products and services offered by the Site flowerkickz.gr and flowerkickz.gr and FLOWERKICKZ shall not be liable in relation to the correctness of the User's/Consumer's selection, or any incompatibilities between products selected by the User/Consumer.

3.2.SELLER'S LIABILITY AND WARRANTY


The producer of any product you buy is liable for any damage caused by a defect in his product. Any agreement to limit or release the producer from liability is void. In case of doubt as to the identity of the producer of a product you have purchased from us, please let us know.

3.2.1.LIABILITY FOR DEFECTS, LOSS


The Site flowerkickz.gr reserves towards you all the obligations provided for in the Civil Code for the Seller. In particular, in the event of a defect in the product we sell you, you may, without prejudice to the application of the mandatory provisions on consumer protection (Article 5 DIRECTIVE 1999/44/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees) (a) request its repair at no charge to you, unless this is impossible or requires disproportionate costs; or (b) replace it with another; or (c) withdraw by following the Withdrawal Procedure detailed in the General Terms and Conditions of Transactions

The above obligations of our Company cease in case the defect has been caused by you, or the product that is returned bears dirt, wear, abrasions, creases and generally creates the impression that it has been used beyond what is necessary to determine its suitability. In all cases, the products must be accompanied by the necessary legal documents and receipts. In order for the non-conformity of the product to be considered valid, the Seller must be informed within a period of two (2) months from the date on which the non-conformity was discovered.Please contact the Customer Service Department by phone at +30 21 0322 7922 daily from 10 a.m. to 6 p.m. (except public holidays) or by email at info@flowerkickz.com.

In case of loss of the product before its delivery to you, you have the right to withdraw from the purchase and we will refund any money you have paid for their purchase.

If for any reason your order has been executed incorrectly (wrong product, wrong price, etc.), you must inform us immediately at the following contact details +30 21 0322 7922 daily from 10 a.m. to 6 p.m. (except public holidays) or by email at info@flowerkickz.com.

We further inform you that the risk of loss or damage to the goods is borne by the Seller until you or a third party that you designate as responsible for receiving the goods on your behalf (other than the carrier) has acquired physical possession of the goods, at which time this risk is transferred to you. However, the risk is transferred to you upon delivery of your purchased goods to the carrier if the carrier has been instructed by you to carry the goods and this option has not been offered by flowerkickz.gr, without prejudice to your rights against the carrier.

3.2.2.LIMITATION OF GUARANTEES - LIABILITY


FLOWERKICKZ and flowerkickz.gr shall always act in good faith and within the framework of the law and these General Terms and Conditions. Consequently, flowerkickz.gr has taken and continues to take all necessary technical or other measures and makes every effort to do so:

- the website and the online store to operate continuously and properly without problems, interruptions, delays, delays, errors or mistakes,

- the data/information provided and transmitted through this website are not to be tampered with, on the one hand, and protected by backups, as the security systems of this website are subject to limitations,

- the technology it uses or the servers through which our online store is made available to Users does not contain viruses or other harmful components or software programs.

However, flowerkickz.gr MAKES NO WARRANTIES for all of the above and is not liable to compensate you in case you suffer any damage for the above reasons.

Furthermore, flowerkickz.gr provides no guarantee

- the suitability, effectiveness, adequacy of its products with regard to the purpose for which you intend to use them; and

- for the correct and proper performance of the transactional obligations of the other Users/Users of the website and its services.

flowerkickz.gr makes reasonable efforts to maintain and make available its content. Nevertheless, Users/Customers accept that flowerkickz.gr has the right to modify and/or temporarily or permanently suspend all or part of the website with and/or without notice to Users/Customers, since availability may be affected by users' equipment, other communication networks, the large number of people trying to use the website at the same time or other causes.

Therefore, flowerkickz.gr shall not be liable for any direct or indirect, positive or consequential damage (negligent, intercontractual or otherwise) resulting from the inability to use the Website, the inability of users to access it, the suspension of all or part of it, as well as from any errors, interruptions, defects or delays in the operation of the Website or in the transmission of information through it on the Internet or poor quality of its services or loss of its content.

FLOWERKICKZ disclaims any liability for any damage arising directly or indirectly, accidentally or consequentially, or in any way related to access or use of flowerkickz.gr, including, but not limited to, any loss or damage caused by viruses that may affect your computer equipment or the validity of information obtained through flowerkickz.gr.

RELEASE OF CONTENTS


FLOWERKICKZ has made every effort to prevent the publication on its website of content that describes or reflects situations of physical or psychological violence or content that, depending on the sensitivity of the users of flowerkickz.gr, may be considered to violate political beliefs or human rights and human dignity in all its forms and manifestations. In any case, FLOWERKICKZ does not guarantee that the content of the website is appropriate or legal in other countries outside of Greece.

However, in the event that such content is considered unauthorized by law or illegal in some of these Countries, please do not visit the flowerkickz.gr Website and in the event that you nevertheless decide to visit it, we hereby inform you that you are solely and personally responsible for your use of the services provided by flowerkickz.gr and in which you engage.

FLOWERKICKZ has also adopted measures to ensure that the content of flowerkickz.gr is accurate and does not contain incorrect or outdated information. However, FLOWERKICKZ cannot be held responsible for the accuracy and completeness of the content published by FLOWERKICKZ on the flowerkickz.gr Website, except in relation to its liability for intentional torts and gross negligence and as otherwise provided by law.

In addition, FLOWERKICKZ cannot guarantee that the website will operate uninterrupted, without interruptions and errors due to the Internet connection. In the event of any problem while using the flowerkickz.gr Website, please contact our Customer Service Department. A flowerkickz.gr representative will be available to assist you to the fullest extent possible in regaining access to the flowerkickz.gr Website.

At the same time, please contact your Internet service provider or check that each device for connecting to the Internet and accessing web content is properly enabled, including your browser.

Flowerkickz.gr reserves the right at any time to temporarily or permanently suspend the operation of all or part of it for maintenance or upgrades or for any reason whatsoever.

While FLOWERKICKZ uses its best efforts to ensure smooth access to the flowerkickz.gr Website, the dynamic nature of the Internet and web content may not allow flowerkickz.gr to operate without pauses, interruptions or discontinuity due to website updates.

The flowerkickz.gr is not responsible for any technical problems that may occur to Users/Customers when they attempt to access the website and during the access and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, flowerkickz.gr shall not be liable for any acts or omissions of third parties and in particular unauthorized interference by third parties in products and/or services and/or information available through it.

FLOWERKICKZ has implemented adequate technical and organizational security measures to protect the services on flowerkickz.gr, the integrity of traffic data and electronic communications in order to prevent unauthorized use or access to data as well as the risks of dissemination, destruction and loss of data and confidential/non-confidential information about flowerkickz.gr Users and to avoid unauthorized or unlawful access to such data and information.

In addition to what is expressly set forth herein, flowerkickz.gr has no liability civil, criminal, or otherwise bears against you and / or any third party claiming rights from you, in the event that any of the above, when using the services and / or products of this e-shop suffer damage direct, indirect, consequential, consequential economic or other damage, lost profits, due to:

- errors, omissions, technical glitches, faults or malfunctions of the telecommunication networks, the Internet, the website, the Internet Service Providers,

- permanent or temporary termination of the website or certain of its services and/or the discontinuation of the provision of certain products through the online store,

- events, situations, actions, acts and/or omissions of flowerkickz.gr or third parties including other Users/Customers for which flowerkickz.gr makes no warranties and assumes no liability as set forth herein,

- information and other content that may be published and communicated by third parties.

Flowerkickz.gr reserves the right at any time, without justification and without compensation, to interrupt or cease the provision of its services and/or its operation permanently or temporarily without any obligation to do so without any prior notification to the members. flowerkickz.gr shall only be liable for direct damages, which arise due to fraud or gross negligence on the part of flowerkickz.gr. Without prejudice to mandatory provisions, flowerkickz.gr's liability for direct damage due to slight negligence is expressly excluded, irrespective of the legal grounds. The liability of flowerkickz.gr for indirect or consequential damages is completely and expressly excluded - regardless of the reason.

flowerkickz.gr is entitled to temporarily or permanently exclude a User/Customer from Membership at any time and without stating the reasons, i.e. to cancel/delete/deny access and/or membership (temporarily and/or permanently) without any claims against flowerkickz.gr. It is understood that such member is prohibited from becoming a member of flowerkickz.gr again with the same or different details unless flowerkickz.gr expressly consents to this. To this end, the member consents to flowerkickz.gr retaining his/her personal information in its system in order to be able to identify any subsequent attempt to register him/her. The above applies in particular (but not exclusively) in case of violation of the General Terms and Conditions of Use by the member, which are in their entirety recognized and agreed by the member as essential, in case of a request by any Authority, Court, in case of a complaint by a third party entitled to rights against the member.

3.RIGHTS AND PROHIBITED USES


3.3.1.INTELLECTUAL PROPERTY RIGHTS


The contents of flowerkickz.gr including, but not limited to, artwork, illustrations, images, pictures, dialogue, music, sounds, videos, documents, sketches, drawings, sizes, logos and any other material published on flowerkickz. com in any form, such as menus, web pages, graphics, colors, colors, designs, tools, fonts, website design, diagrams, layouts, layouts, methods, procedures, functions and software that are part of flowerkickz.gr are protected under copyright and all other intellectual property rights of FLOWERKICKZ and their respective owners.

No reproduction, by any means or in any form, in whole or in part, of flowerkickz.gr and its content is permitted. FLOWERKICKZ has the exclusive right to authorize or prohibit any reproduction (whether direct or indirect, temporary or permanent, or by any other means or in any form, in whole or in part) of flowerkickz.gr and its content. Reproduction, in whole or in part, in any form, of flowerkickz.gr and its content is not permitted without the sometimes written consent/authorization of FLOWERKICKZ or, if necessary, of the authors of the works published on the website. Such reproductions will be performed for lawful purposes and in compliance with the copyright and other intellectual property rights of FLOWERKICKZ and the authors of the works published on the website.

Regarding the use of flowerkickz.gr, only the display of the website and its content is permitted. It is also permitted to carry out all other temporary reproduction actions that are transient or incidental and form an integral and essential part of the promotion of flowerkickz.gr and its content and which are not of independent economic importance. In addition, it is permitted to navigate the website for the purpose of lawful use of flowerkickz.gr and its content. It is prohibited to use the Website and the flowerkickz.gr Online Store to send in any way, publish, transmit any content that is illegal, threatening, offensive, abusive, defamatory, vulgar, obscene, immoral, reinforces or expresses racial, ethnic or other discrimination and/or may cause harm to third parties in any way.

3.3.2.PROTECTION OF PERSONAL DATA


The management and protection of your Personal Data is governed by the terms of our Personal Data Protection Policy and Cookies Policy and the relevant provisions of both Greek and Community and international law on the protection of individuals with regard to the processing of personal data, as well as the Decisions of the Hellenic Data Protection Authority.

To inform you about your personal data, the processing of your personal data by flowerkickz.gr and its purposes, its recipients and other relevant information regarding its protection and security, please click on the relevant link. (here), in order to read and accept these terms and conditions.

3.3.3.TRADE MARKS AND DOMAIN NAMES


FLOWERKICKZ is the exclusive owner of the logos and registered trademarks "flowerkickz" and "flowerkickz.gr" and any other marks that include the word "flowerkickz" and the domain name "flowerkickz.gr".

All other trademarks used to distinguish the products sold on flowerkickz.gr and published on the website are registered trademarks of their respective owners and are used on flowerkickz.gr only for the purpose of distinguishing, describing and advertising the products sold on flowerkickz.gr.

FLOWERKICKZ and all other owners of registered trademarks are entitled to the exclusive use of their respective trademarks.

You may not, without the consent of FLOWERKICKZ and any other owner of the registered trademarks published on the website, use such trademarks to distinguish products or services. Most of the trademarks published on the website and relating to the products for sale on flowerkickz.gr are famous and well-known to the general public and to every User of flowerkickz.gr. In general, any action or misrepresentation is prohibited that infringes any patent, trademark, trade secret, copyright or other proprietary rights of both flowerkickz.gr and third parties.

Any unlawful or unauthorized use of these trademarks is prohibited and will result in severe legal consequences. Such trademarks and any other marks displayed on flowerkickz.gr may not be used in any manner that takes unfair advantage of the features or reputation of such trademarks or in any manner that causes injury to them or their owners.

3.3.4.PROHIBITED ACTIONS/ACCESS


Any action or omission by the User/Consumer that contains viruses or other software that may cause interruption or damage is prohibited, destruction or obstruction of the operation of any software or cause damage to the reputation and reputation of the Company, its Affiliates and Associated Companies and/or other users/members/Consumers, or may violate any personal or other data of the users/members/Consumers of this Website/Consumers.

In addition it is prohibited:

(a) Any access or attempt to access information and data (including personal data) circulated through the Website and for which the User/Consumer has no authorization or authority to use.

(b) Access the flowerkickz.gr Online Store in order to create or produce a product or service that competes with the products/services of FLOWERKICKZ and the flowerkickz.gr Website.

(c) Facilitating in any way and by any means third parties to gain access to the Data provided to flowerkickz.gr by its Members.

(d) Any form of Software piracy, hacking and/or interception, copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, reselling, creating derivative works of data (including personal data) and information, including the content and material (photos, graphics, texts, etc.) of the Website.

4.LINKS


LINKS TO OTHER WEBSITES


Through the flowerkickz.gr Website, references and links to other third party websites may be provided, i.e. the possibility for Users/Consumers to be directed through special links, links, hyperlinks, banners, videos, to third party websites (web-sites), which are in no way related to flowerkickz.gr or FLOWERKICKZ.

FLOWERKICKZ does not represent, control or monitor these third party websites or their content, therefore FLOWERKICKZ will not be responsible for the content of these websites and/or for the rules they have adopted in relation to, but not limited to, the protection and processing of the personal data of the User/Consumer, the quality, correctness, legality, completeness, timeliness and accuracy of the information they provide, nor will it be responsible for the properties of the products or services they provide.

We draw your attention when accessing these websites through the links provided on flowerkickz.gr and recommend that you read their terms of use and privacy policies carefully. The General Terms of Use, the General Terms and Conditions of Transactions and the flowerkickz.gr Privacy Policy do not apply to third party websites.

The Website flowerkickz.gr provides links to other websites on the Internet solely for the purpose of facilitating its visitors/users/consumers in their search and navigation on the Internet, while the websites to which they refer are subject to the respective terms of use of these websites.

The placement of links from the Website flowerkickz.gr is not an indication of approval or acceptance of the content of the respective websites by FLOWERKICKZ, which bears no responsibility for their content, for errors or malfunction of the websites of third parties, as well as for any damage or injury to users / Consumers from access and use of the information provided through them, as the visitor has access to them at his own risk.

5.PRIVACY POLICY - PROTECTION OF PERSONAL DATA


We recommend that you read the Privacy Policy, which also applies in the case of user access to flowerkickz.gr and use of the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes flowerkickz.gr collects and uses your personal data.

6.APPLICABLE LAW


These General Terms of Use are governed by Greek law.

 

7.OFFER VOUCHERS


7.1.USE OF VOUCHER - GIFT VOUCHER


The various promotions that appear in this online store are valid until stocks are exhausted and only for the period of time specified for the promotion.

Promotional coupons are personalized codes, which allow a discount on the purchase of products from flowerkickz.gr. Gift vouchers are personalized codes, which allow a discount on the purchase of products from flowerkickz.gr. Coupons and gift vouchers cannot be exchanged for money under any circumstances.

Please note that only one gift voucher or one discount coupon can be used for each order. Each gift voucher/coupon has an expiry date, can only be used once and the amount must be charged in full as no refunds will be given for their use.

If you have a flowerkickz.gr gift voucher or coupon and wish to redeem it, please follow the steps below:

Add the products you want to order to your shopping cart. In the online order form when completing your order, enter the code of the gift voucher or coupon in the field "Enter your coupon code" and click the arrow to calculate the discount. You can then complete your order using your preferred method of payment.

Alternatively, you can order the products you want by simply providing the code of the gift voucher or coupon and calling us at  +30 21 0322 7922 daily from 10 a.m. to 6 p.m. (except public holidays) or by email at info@flowerkickz.gr.

Voucher Use

The value of the voucher includes VAT and is valid for purchases from the online store flowerkickz.gr for a single order and until the expiry date indicated on the voucher.

No money is refunded from its use.

Coupon Use

The value of the coupon includes VAT, is valid exclusively for purchases from the online store flowerkickz.gr and until the expiration date indicated on the coupon.

If the coupon refers to a specific product, then the coupon is valid only for that product, until stocks are exhausted and until the expiry date indicated on the coupon.

It is expressly stated that the products that will be available at a discount, as well as the amount of the discount, are at the sole discretion of flowerkickz.gr. Flowerkickz.gr may change at any time during the validity of the coupon the products that will be available at a discount, as well as the amount of the discount provided on them. Also, flowerkickz.gr is not responsible for any change in the products provided with a discount.

The Company declares that it will fulfill orders based on the availability of products and until stocks are exhausted, based on the general terms applicable to sales from the online store.

In the event that you wish to exercise your Right of Withdrawal from the Purchase Agreement, as provided for in the Consumer Protection Code, and return a product for which you used a promotional coupon, you must follow the normal returns procedure as described in the Exchanges & Returns section. Once the return of the product you purchased is accepted, the corresponding code will regain its original value.

The difference in price between the promotional coupon and the product you purchased will be refunded to you within the time frame of our normal refund procedure.

In any case that you need assistance in using a Coupon / Gift Voucher you can contact the Customer Service Department by phone at  +30 21 0322 7922 daily from 10 a.m. to 6 p.m. (except public holidays) or by email at info@flowerkickz.com.